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Searched for prior AT&T posts and can't find them.

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Searched for prior AT&T posts and can't find them.

Post by Clueless on Fri Sep 22, 2017 7:45 pm

In January, I got a 24 monnth AT&T cellular contract in Chapala. I remember there was some talk about possible My AT&T plan stopped working 23 days ago.Will someone please direct me to the thread so I can find where it is and status. I don't want to reinvent the wheel if someone else has already done the work.

Can I get it back and running?

This was U.S. Mexico unlimited, etc.

Thanks.
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Re: Searched for prior AT&T posts and can't find them.

Post by Intercasa on Fri Sep 22, 2017 7:56 pm

There was some fraud committed by a worker there and he cloned many accounts and used personal info and many had their accounts cut off. We have helped a few people erase their bad credit rating and have the fraudulent accounts closed. Unfortunately for those lakeside there is no service center locally to deal with this issue HOWEVER one of the main AT&T service centers for Guadalajara is right next to my office so that makes it easy for our clients.
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Re: Searched for prior AT&T posts and can't find them.

Post by Clueless on Fri Sep 22, 2017 8:19 pm

Is the large sales office going into Chapala still open?8,0

Will AT&T honor the accounts? I opened my account personally. 24 months for I think $8K pesos.

Can you get them to honor the balance of my Contract? How much would it cost? I don't want to throw good money after bad.

Is there any other company that has the same plan?

I have my original contract and can scan/send it to you.

Thanks.
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Re: Searched for prior AT&T posts and can't find them.

Post by kiko on Sat Sep 23, 2017 7:30 am

My son´s account was ripped off. He took in his receipts to the ATT outlet in the Centro Laguna mall and they honored all.

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Re: Searched for prior AT&T posts and can't find them.

Post by Clueless on Sat Sep 23, 2017 1:09 pm

Is that store still open?

Thanks.
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Re: Searched for prior AT&T posts and can't find them.

Post by ferret on Sat Sep 23, 2017 1:33 pm

Clueless wrote:Is that store still open?

Thanks.

The Laguna Mall AT&T is still open.
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Re: Searched for prior AT&T posts and can't find them.

Post by Clueless on Sat Sep 23, 2017 4:51 pm

Thanks
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Re: Searched for prior AT&T posts and can't find them.

Post by Hibiscus on Sun Sep 24, 2017 10:32 pm

Sent PM to Clueless

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Re: Searched for prior AT&T posts and can't find them.

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